Delivery & Returns

We deliver worldwide to the following countries:

  • United States & Canada. 4-6 business days. DHL.
  • United Kingdom & Europe. 4-6 business days. DHL.
  • New Zealand (New Zealand Post Delivery).
  • Australia. 2-4 business days. DHL.
  • Asia & Far East. 4-6 business days. DHL

Delivery is complimentary and includes:

  • DHL Express delivery service with registered tracking, insurance and signature required upon delivery. 
  • Beautiful packaging and presentation with our signature bespoke black jewelry box. Complimentary gift wrapping. 

Returns and exchanges:

If you are unhappy with your Dakota Deller online purchase, we will be happy to arrange an exchange or full refund within 14 days - please note that this policy does not apply to purchases made at private showings or events. Please contact us immediately at with details of your online return request. 

We will only accept goods that are unworn, undamaged and in the original Dakota Deller box. Please be aware that we cannot refund import duties or taxes on international deliveries and that bespoke orders and items purchased on sale are final sale. 

Please see our website terms and conditions of supply for further information.