Delivery & Returns

"Your Dakota Deller jewelry will be delivered fully insured by our trusted trackable couriers and arrive beautifully gift wrapped, packaged with our branded gift bag inside a discreet black box."


Free USA & Worldwide Delivery 

United States, Canada: Free (DHL Express) 2-5 business days
Australia, New Zealand: Free (DHL Express) 2-5 business days
United Kingdom, Europe: Free (DHL Express) 2-5 business days
Singapore, Hong Kong: Free (DHL Express) 2-5 business days
Rest Of World: Free (DHL Express) 2-5 business days


Receiving Your Purchase

All orders to the USA and Worldwide are delivered for free via DHL Express with complimentary gift wrapping.
After your order is shipped you will receive a tracking number and a registered tracking receipt via e-mail. 
Your order will be protected by insurance cover and a signature will be required for delivery. 
Please note that customs duty may be required in your country. 


Lead Time For Rings 

Ready-to-ship rings are stocked in U.S size 7 and will ship to you the next business day after you place your order. Resizing of ready-to-ship rings is complimentary and takes 1 week to ship. 
Made-to-order rings are created in your choice of metal and ring size and take 4 to 6 weeks to complete. After completion you will receive a video of your completed ring by e-mail before your ring is shipped. 
Check the product page for lead times or contact me directly for an estimate. Lead times can vary depending on the time of year. If you have any questions please e-mail or call. I'm here to help.


Lead Time For Earrings 

Ready-to-ship earrings will ship the next business day after you place your order. 
Made-to-order earrings are created in your choice of metal and take 4 to 6 weeks to complete. After completion you will receive a video of your completed earrings by e-mail before your earrings are shipped. 
Check the product page for lead times or contact me for an estimate. Lead times can vary depending on the time of year. If you have any questions please e-mail or call. I'm here to help. 


Guarantee 

Dakota Deller guarantees the gemstone authenticity and gold karat of all jewelry sold. All pieces are guaranteed to be exactly as described in the item description and item specifications. All purchases included our Certificate of Authenticity. 


Ring Size

Dakota Deller rings are created in American (U.S) ring sizes. Our stock size for ready-to-ship rings is size 7. We offer complimentary re-sizing and can size to any ring size. To order your size, select from the Drop Down menu in the product listing to place your order. If your size is not listed or if you need help please contact me for assistance.


Return Policy  

Returns for online purchases are welcome within 7 days of delivery. Please e-mail info@dakotadeller.com for return instructions before mailing your return. Returns cannot be made on: Custom orders, select made-to-order jewelry, select size-to-order rings, items purchased on sale or with part payment. 

Returned jewelry must be returned in unworn, brand-new condition as it was received, returned with all original packaging and promotional material. You will be notified by e-mail when the returned jewelry is received and issued a refund to the debit/credit card it was purchased with. 


Have a question or need help? Use the contact form below: