Frequently Asked Questions
International delivery
- We deliver worldwide to the U.S.A and all other countries from Auckland, New Zealand. All international orders are delivered with full insurance protection, registered tracking and signature upon arrival with our globally trusted delivery partner: DHL Express.
Ring resizing
- Our signature ring size is US 6 1/2. Most pieces can be resized and we offer a resizing service. To order in your custom size please confirm the size you would like when placing your order and we will arrange this for you.
Bespoke jewelry service
- We offer a bespoke service for clients worldwide. To discuss the possibility of creating a custom jewel and to view our collection of exclusive gemstones available for bespoke orders please inquire within for more information: info@dakotadeller.com
Bespoke engagement rings
- We offer unique one-of-a-kind engagement rings as part of our international bespoke service. To discuss the possibility of creating a bespoke engagement ring please inquire within for more information: info@dakotadeller.com
Gemstones, diamonds and precious metals
- Only the finest quality natural colored gemstones and natural diamonds are selected to create our fine jewelry creations.
- 18k solid gold is our signature precious metal, in addition to platinum and other colors of gold for bespoke orders.
- All pieces are hallmarked and signed with our makers mark.
Scheduling an appointment
- To schedule a virtual or in-person appointment please inquire within: info@dakotadeller.com or submit your message here.
Returns and exchanges
- Dakota Deller does not offer returns or exchanges. Each jewel is made with the highest level of care, quality and craftsmanship. All sales are final.
If you have any questions or need help please contact: info@dakotadeller.com